Terms of service
Welcome to Offgride Stores. These Terms of Service govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to these terms.
Online Store Terms
By using our website, you confirm that you are legally permitted to enter into a purchase agreement in your jurisdiction.
You may not use our products or services for unlawful or unauthorized purposes or violate applicable laws while using our website.
Products and Services
We aim to provide accurate descriptions, images, specifications, pricing, and availability for our products, including solar power, energy storage, printing equipment, and related products.
Product colors and appearance may vary slightly depending on your device or display. We reserve the right to modify or discontinue products where permitted by law.
Pricing and Payment
All prices displayed on our website are subject to change without notice.
Payment must be successfully authorized before an order can be processed. We reserve the right to cancel or refuse orders when reasonably necessary, including in cases of suspected fraud, payment issues, obvious pricing errors, or product unavailability.
Order Processing
Orders are generally processed within 1–2 business days after successful payment confirmation.
After an order has entered processing or has been shipped, we may not be able to modify or cancel it.
Shipping and Delivery
Estimated delivery times after dispatch are:
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United States: 3–5 business days
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United Kingdom: 3–5 business days
Delivery estimates are not guarantees. Delays may occasionally occur because of carriers, weather, customs, high-volume periods, or circumstances outside our reasonable control.
For complete information, please review our Shipping Policy.
Returns and Refunds
Eligible products may be returned within 30 days of delivery, subject to the conditions stated in our Return and Refund Policy.
Returned products generally must be unused, undamaged, and returned with their original packaging, accessories, and documentation.
Please review our Return and Refund Policy before returning an item.
Product Information and Availability
We make reasonable efforts to keep product information and availability accurate. However, errors may occasionally occur.
If a product becomes unavailable after an order is placed, we may contact you regarding available options or cancel the affected item and provide an appropriate refund.
Intellectual Property
Unless otherwise stated, website content belonging to Offgride Stores, including original text, graphics, branding, logos, and design elements, is protected by applicable intellectual-property laws.
You may not reproduce, distribute, modify, or commercially exploit our protected content without authorization.
Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, shipping providers, and other platforms.
We are not responsible for third-party websites, services, policies, or content. Your use of third-party services may also be subject to their own terms.
Limitation of Liability
To the maximum extent permitted by applicable law, Offgride Stores will not be liable for indirect, incidental, special, or consequential losses resulting from your use of our website or products.
Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded or limited under applicable consumer protection laws.
Privacy
Your submission and use of personal information through our website are governed by our Privacy Policy.
Changes to These Terms
We may update these Terms of Service from time to time. The latest version will be published on our website. Changes will apply as permitted by applicable law.
Governing Law
These Terms are governed by the laws applicable to Offgride Stores and its business operations, subject to any mandatory consumer protection rights that apply in the customer's jurisdiction.
Contact Information
For questions regarding these Terms of Service, orders, or our products, please contact Offgride Stores through the contact information provided on our website.